[About Shan Hai Series]
In ancient times, there was the Shan Hai Jing, which vividly describes the nine provinces of China.

The Shan Hai series products will mainly use solid color, retaining the original texture and fluffiness of the fabric. The bottom glue chose the Japanese Inoac SlimFlex (diamond pattern and glossy surface) with a thickness of 4mm to reduce the bottom touch caused by compression, and uniform rebound gives hand support feedback.

The Shan Hai series currently has five products: Chuan Yun, Lei Ling, Kun Lun, Feng Ling, and Tang Dao, which use five different weaves and different textures of fabrics, from smooth to fine, speed to balance to control. To meet different game types, usage habits, and application scenarios.

Each of the five products currently has two colors - black and pink. The black one is paired with a 4mm diamond-patterned SlimFlex bottom, and the pink one is paired with a 4mm glossy SlimFlex bottom.

Speed | _ _ _ _ * | Control

Tang Dao:

The surface uses a blended composite fabric, with twisted weaving thread providing a slight fluffy feeling. It provides appropriate resistance for low-sensitivity users while also allowing for quick movement and precise positioning. The three-dimensional texture supports for fast glide and quick stop operation.

Product Specifications:
Fabric: Blended Composite Flat Woven Fiber
Base Material: INOAC SlimFlex (formerly known as PORON)
Thickness: 4mm
Size: 480mm*400mm
Flexibility: Can be rolled, but cannot be rolled backwards

About the Base Material:
The 4mm Japanese INOAC SlimFlex (Formerly known as PORON) base comes in two types: diamond pattern (Black Version) and glossy surface (Pink Version), to cater to different usage habits and scenarios.

About the Edge:
The super dense edge wrapping process has optimized the edge locking process, resulting in delicate edge stitching. The edge wrapping is lower than the surface of the mouse pad, providing comfortable use for both arm and wrist players.

Thank you for shopping with us! Please review our shipping policy below

1. Shipping Schedule:

   • Orders are processed and shipped from Monday to Friday.
   • Orders placed on weekends or public holidays will be processed on the following business day (Monday, excluding US holidays).

2. Shipping Times:

   • We strive to ship all orders promptly. Standard shipping times apply after order processing.
   • Estimated delivery times will vary depending on your location. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

3. Shipping Costs:

   • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
   • Please note that the price at checkout does not include any customs duties or taxes that may be applied by your country's customs office. These charges are the responsibility of the customer.

4. International Shipping:

   • We offer international shipping to select countries. International shipping rates and delivery times may vary.
   • Customs duties and taxes may be applied by your country's customs office. These charges are not included in the shipping cost and are the responsibility of the customer.

5. Tracking Your Order:

   • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
   • You can track the status of your shipment using the provided tracking number on our website or the carrier's website.

6. Contact Us:

   • If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team. We're here to help!

At Addice, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we are here to help with our return and refund policy.

Returns

Products returned must be received by Addice within 30 days from your invoice date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. Shipping fees are non-refundable.

International Customers

International customers are responsible for sending the returned products to Addice, including costs of shipping. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.